Recently Supercell obviously made a harder line on people abusing and misbehaving in Clash of Clans, which is something all of us probably endorse. Anyway I get tons of mails and private messages from people who got banned and seek for help or offer “great” ways to cheat in the game. In this post I want to show all of you what can get you banned and maybe one or another thing may surprise you a little bit – however Supercell makes the Terms of Service and you agreed to them and there’s no negotiation. If you break them you may lose your account. Ignorance is no excuse when getting banned!
Attention. If you got banned for modding, please read here (also, if you plan to use a modding tool)
The different ways of being banned in Clash of Clans
When we’re talking banned we have to make a difference – you can get banned from Global Chat, temporarily banned from the game and permanently banned.
Banned from Global Chat – what to do?
I think if you sometimes actually write something in the global Chat you probably have been banned from the global chat once. The problem is that the curse word filter from Supercell is still just not working anywhere near properly as it doesn’t recognize certain languages. You can type in normal words that get recognized as abusive in some sub-somalian dialect and the automatism will ban you after a few times. Also if 7 people report you might also get banned from the global Chat – and what I’ve seen there are a lot of kiddies around doing nothing else than just randomly reporting.
In fact being banned from global Chat isn’t that big of a deal because you simply can’t be there without getting brain damaged after a couple of minutes. Just sit it out but be careful – if those bans add up you might get a ban from the game but you only have to be afraid of this if you actually curse in the global Chat.
Temporarily banned from Clash of Clans
There are different things that will get you this one so I have put here the most popular reasons so please avoid them to not get banned for life (coming later in the post).
Banned for abusive layout
Don’t make “funny” layouts in the game! Wall drawing can be fun but mind that children and also people of other cultures and religions are playing the game – even if you could laugh about a joke related to your culture or religion doesn’t mean they also could. This is something I call respect and having something in this way written with Walls or anything can get you banned a couple of days to think about it.
What to do if you just received this ban? Log in after your banned period is over and immediately DELETE the design. Just changing it to not active isn’t enough and could get you banned for a week!
Banned for no reason, I mean Clan Description
Having a good Clan Description is important but many Clashers claiming they got banned for no reason are Co-Leader or Leader of a Clan and someone else put something into the description that is not appropriate. Supercell can’t track which one of you did it so everyone who has the power to gets banned. This is quite frustrating if this happens during a Clan War as you might imagine.
What to do? You’ll have to have a talk with your clan mates. Either find out who did it and remove his power or if you’re not the Leader think about getting demoted to Elder to not get into trouble for some else’s misbehavior.
Attention: Now Supercell can track who did it so not everybody will get banned! However, be aware that you can get banned for putting something bad in your Clan’s description
Multi Accounts and Clashing via Mac or PC
I know you don’t like to hear it but in the TOS it’s clearly stated that you are allowed to only have 1 account per device. Having multiple accounts might result in getting banned – even I don’t know how strictly Supercell executes this so far as you have to be aware you’re doing something not allowed.
Clashing on an emulator, like Bluestacks, will however not get you banned but it’s not supported. This means if you have any problem with your account and contact support and they see you’re playing on an emulator on Mac or PC, they will not help you.
But they won’t ban you for that.
Third party cheap Gem provider or hacking tools
Buying an account, using third party Gems or other hacking tools that will do whatever (keeping you online, farming, etc.) are getting hunted down more and more. I can’t recommend you something else other than stop using it.
What to do if you got banned
There are three kinds of banned players- the ones who are innocent, the ones who didn’t read the rules and the ones who know exactly what they did.
In any case you can contact support via mail with your details but don’t expect them to answer quickly and to remove the ban. When you get banned for life you have done quite serious violations to the Terms of Service and please note that making a new account is no fresh start in Clash of Clans. If Supercell finds out about you they will instantly get your new account where your old one is.
Try to be part of the solution and be nice and fair within Clash of Clans. Is swearing in global Chat really a satisfaction? Is insulting other cultures with offensive descriptions or Wall writings really worth the effort? We, all Clash of Clans players around the world, have one thing in common and that’s the love for this game so why not share this one common thing with each other by having fun along with each other?