You lost your account due to a ban or want to start a new Clash of Clans account? Here’s what you need to do to do it right.
Just for declaration, Supercell will not ban people for using multiple accounts on the same device – they just won’t support you when you lose your account in that case. The reason why many think that they got banned for multiple accounts is because they used some kind of 3rd party tool to manage their accounts and this tool is blacklisted by Supercell.
Step 1: Clear It!
In case you did get banned and want to start over with a new account, you need to be safe. This means no more hacks, mods, scripts, bots or whatever you used! Never again!
These tools get detected because they simply modify some things in the game files of Clash of Clans, so the first step is the obvious one:
- Reset your device entirely. That’s the only way to be sure you’re clean (and DO NOT recover from a backup!)
- Install Clash of Clans from the AppStore or Google Play Store (not the apk from somewhere around the internet!)
Getting a new ID
I recommend getting a new ID if you have been banned before. If you want to create a second account you need to do this anyway.
- Apple: Go to settings, GameCenter and create a new Apple ID. You only need to use the new Apple ID for GameCenter and not your whole device. This is also the how you manage different accounts. Simply sign in with the corresponding Apple ID to GameCenter and load Clash of Clans to switch accounts (here’s a full tutorial on that)
- Android: Create a new Google Plus Account. Managing multiple accounts on Android is a little more difficult as you need to force-quit the game in the settings, clear all storage and cacheing there and then start it over again. Then you can sign in with the account you desire. On some setups you will have to delete the app completely and download it again to switch accounts.
Important! BEFORE you start this make sure that your main account is connected to either GameCenter or Google Plus, otherwise you will lose it!
Now you can start your new account by simply starting the game, playing through the tutorial and connecting the game to your new GameCenter or your new Google Plus Account.
You now have a clean account and I hope you will keep it that way. I understand that this whole procedure is time-consuming and sometimes also frustrating, but every mod out there that will make your life easier is modifying the game files and the next time Supercell initiates a ban wave your account (or all of them) are endangered to be permanently banned again.
One last word of advice, please don’t think about buying a Clash of Clans account. This might get you banned again and is clearly against the TOS: